Delivery conditions

Your order is shipped as soon as possible after receipt of your payment. We ship internationally. Shipping costs are calculated according to the weight of the goods. The weight of the items includes the weight of the packaging.

 

  • For shipments within Switzerland and Liechtenstein: from 5 to 10 jours

  • For shipments in Europe and the rest of the world: from 5 to 20 jours

 

Shipping rates for Switzerland and Liechtenstein:

  • 2.- chf (up to 500g – 2cm max thickness)

  • 7.- chf (501g to 2kg)

  • 9.70 chf (2,1 to 2,2kg)

Shipping rates for France, Andorra and Monaco:

  • 3.20 € (max 3cm thickness and up to 200g)

  • 4.80 € (max 3cm thickness, 201 to 500g)

  • 7.65 € (501g to 1kg)

  • 8.65 € (1.001 to 2kg)

  • 13.15 € (2.001 to 2.2kg)

Shipping rates for France overseas:

  • 5.95 € (max 3cm thickness and up to 200g)

  • 10.30 € (201 to 500g)

  • 16.80 € (501g to 1kg)

  • 29.60 € (1001g to 2kg)

Shipping rates for the European Union:

  • 6 € (max 3cm thickness, up to 200g)

  • 9.60 € (max 3cm thickness, 201 to 500g)

  • 15.10 € (501 to 1kg)

  • 16.80 € (1001g to 2kg)

  • 21.50 € (2001g to 2.2kg

International shipping rates – outside the UE:

  • 6.50 € (max 3cm thickness and up to 200g)

  • 10.40 € (max 3cm thickness, 201 to 500g)

  • 19.60 € (501 to 1kg)

  • 21.40 € (1001g to 2kg)

  • 27.50 € (2001g to 2.2kg)

For shipments over the weights indicated (10m of fabric), please contact us at the following email address: welcome@akikosmood.com

AKIKOSMOOD cannot be held responsible for any changes in postal rates. Prices are subject to change at any time without notice.

Exchanges and refunds

The ordered articles are neither taken back nor exchanged. For any claim, thank you to contact us at the following address: welcome@akikosmood.com

Quality guarantee

  • We take the greatest care in adjusting the colors of the photographs published on the site so that they correspond to reality. Nevertheless, you may notice color differences on your delivered products. Indeed, not all screens are calibrated in the same way and it is impossible to guarantee that the colors appearing on your screen will be exactly the same in daylight. Consequently, no complaint can be considered concerning these possible differences.

  • The care instructions for your fabric are essential. They are specified below each item offered in the shops. AKIKOSMOOD cannot be held responsible for a degradation of its products by lack of maintenance.

  • Fabric colors may vary slightly from one production to another. Make sure you order enough fabric to complete your project. AKIKOSMOOD cannot be held responsible for color variations from one production to another.

  • Fabric widths may vary from one production to another. We try to give you exact figures but as the material can move during the measurements, the announced width can be very slightly different from the reality by a few millimetres. AKIKOSMOOD cannot be held responsible for these variations.

  • Our fabrics are carefully checked, we will not send you fabrics with defects (holes or printing defects). If you do find any, please contact us : welcome@akikosmood.com 

  • We sometimes offer discounted coupons. In some cases, we may mention the presence of micro-defects on the fabric in the item description.